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| In addition to
strategic planning, staff retention, ethics and management topics, the
Gingerich's provide workshops, programs and presentations to assist
healthcare givers in better and more effectively meet the needs of their
customers.
Topics include: Pathways to care excellence: Staff and volunteers learn to apply the tools shared in creating quality care and customer satisfaction Understanding Cultures: This program presents a look at diversity that is applicable to patient, staff and community referrers
Ethical & Moral Dilemmas: Stories shared provide examples for decision making that guide rather then direct the listener Rekindling Enthusiasm: Brings back those special feelings and the motivation that lead the listener to choose healthcare as a profession Regulation Compliance: Interpreting standards and licensure requirements with humor and practicality Educating Patients and Staff: Tools to teach through story are shared and practiced Barb is President of Advantage HCMR/Consultants (www.advantagehcmrgroup.com). She has authored 14 healthcare books and is the Editor of the Journal of Home Care Management and Practice. Both Barb and Bob have presented at state, national and international healthcare conferences and annual meetings. * Hospice, Home and Long-Term Care Staff- Reminiscence Care Paths * Life Fulfillment Stories Through the use of Reminiscence techniques and tools and Life Fulfillment Story coaching the Gingerich's provide tools for Caregivers and staff enabling a more supportive care environment for patients (see Your Stories below). Caregivers and staff will develop awareness and techniques that will: * Allow for better human relationships to be built with patients * Improve their quality of care * Develop or enhance a patients sense of life fulfillment * Develop a caregiver's sense of peace * Enhance the staff's professional sense of worth
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